FAQs

What is Smartly Staffing?

Smartly Staffing is a flexible staffing platform that connects nurses and healthcare assistants (HCAs) with care homes and nursing homes. It allows healthcare professionals to choose their own shifts while ensuring continuity of care by keeping staff at regular placements.

How is Smartly Staffing different from traditional staffing agencies?

Unlike traditional agencies, Smartly Staffing offers:
✅ A marketplace where nurses and HCAs can select shifts that suit them.
✅ Regular placements, ensuring consistency in care.
✅ Lower costs for care homes by avoiding high agency fees.
✅ A faster, automated hiring process that reduces recruitment delays.

Who can use Smartly Staffing?

Nurses and Healthcare Assistants (HCAs) looking for flexible shifts.

Care homes and nursing homes needing reliable, pre-vetted temporary staff.

How does Smartly Staffing benefit healthcare professionals?

Smartly Staffing gives nurses and HCAs:
✅ Full control over their work schedules—choose when and where to work.
✅ More work-life balance by selecting shifts that fit personal needs.
✅ Consistent placements—return to the same care homes regularly.
✅ A simple, easy-to-use platform to find and book shifts quickly.

Can I choose where I want to work?

Yes! Nurses and HCAs can select shifts at care homes they prefer, ensuring a familiar work environment and better patient relationships.

How do I sign up as a nurse or HCA?

To join Smartly Staffing, you will need to:
1️⃣Register online via the Smartly Staffing platform.
2️⃣Submit qualifications and compliance documents (e.g., DBS checks, right to work, certifications).
3️⃣Get verified and start choosing shifts that work for you!

Will I always get shifts at the same care home?

Smartly Staffing aims to keep staff at regular placements, ensuring continuity of care and allowing you to build strong relationships with residents and colleagues.

How does Smartly Staffing help care homes?

Care homes benefit from:
✅ Access to pre-vetted, experienced nurses and HCAs.
✅ Faster and more efficient hiring—no long agency delays.
✅ Reduced last-minute cancellations, as staff choose shifts they are fully available for.
✅ Continuity of care, with workers returning to regular placements.
✅ More cost-effective staffing than traditional agencies.

How do care homes book staff through Smartly Staffing?

Care homes can:
1️⃣Post available shifts on the platform.
2️⃣Select from pre-vetted nurses and HCAs who apply.
3️⃣Confirm bookings instantly through the system.

Is there a minimum contract requirement for care homes?

No, care homes can hire staff as needed without long-term contracts, making staffing more flexible and cost-effective.

How do nurses and HCAs get paid?

All Our Nurses or HCA are Independent Providers(Limited Company)Payments are processed directly via bank transfer to their business bank account, ensuring fast and reliable payments after completing shifts and Staff are paid weekly.

Does Smartly Staffing charge care homes high fees like traditional agencies?

No! Smartly Staffing offers a more affordable solution by reducing unnecessary agency costs, allowing care homes to hire staff at fair and transparent rates.

What if I have an issue with a shift or payment?

Smartly Staffing has a dedicated support team to assist with any concerns. Users can contact support via the platform or email for quick resolutions.

How do I get started with Smartly Staffing?

📍 For Nurses & HCAs – Register, complete compliance checks, and start booking shifts.
📍 For Care Homes – Sign up, post shifts, and hire pre-vetted professionals.